Shipping Policy

At Tressica, we are committed to delivering your order quickly, securely, and reliably. Please review our shipping policy below for important details about how we process, handle, and deliver orders.

Shipping Coverage

We currently ship only within the United States. At this time, we do not offer worldwide or international shipping.

Order Processing and Delivery Time

• Order Processing Time: All orders require approximately 1 to 3 business days (Monday to Friday, excluding holidays) for processing. Orders are not processed or shipped on weekends or holidays.
• Order Cut-off Time: Monday to Friday at 05:00 PM (GMT-05:00) Eastern Daylight Time.
• Orders placed before 05:00 PM will be processed the same day.
• Orders placed after 05:00 PM will be processed on the next business day.
• Delivery Time: The total delivery timeframe includes order processing time + carrier transit time. Most orders are delivered within 3–8 business days from the date of purchase.

Shipping Costs and Transit Time

We are pleased to provide FREE shipping on all orders.

Tracking Information

• Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
• Tracking details may take up to 24 hours to update after shipment.
• You can use this tracking number to monitor the status of your delivery at any time.

Customer Satisfaction

Your satisfaction is our top priority. If you have questions or concerns regarding your order, please contact our Customer Service Team at support@tressica.store.

Possible Shipping Delays

Please note that unforeseen factors beyond our control may affect delivery times, including:

• Severe weather conditions
• High-volume holiday seasons
• Carrier delays (FedEx / UPS)

In such cases, we will do our best to keep you informed and ensure your order reaches you as soon as possible.

Shipping Status

• Once your order is shipped, you will promptly receive a confirmation email with tracking information.
• If you do not immediately receive your shipping confirmation email, please rest assured that your order is being processed and will be delivered within the stated timeframe.

Order Changes

If you need to make changes to your order (such as updating item details), please notify us immediately at support@tressica.store.

• Please note: Changes cannot be made once your order has entered the shipping process.

Change of Address

If you need to update your shipping address, please contact us at support@tressica.store within 24 hours of placing your order.

• Once an order is in transit, we are unable to modify the shipping address.

Incorrect Address

If an incorrect address is provided at checkout and the package is returned to us, you will be responsible for the additional reshipping charges.

Item Not Received

If your order shows as delivered by the carrier but you have not received it, we recommend:

1. Checking with neighbors, household members, or your local courier office.
2. If the package is still not found, please contact the courier directly for assistance.
3. If the issue remains unresolved, email us at support@tressica.store so we can further assist you.

Contact Information

For return assistance or general inquiries, reach us at:

Business Name: Tressica
Phone: +1 (272) 425-8238
Email: support@tressica.store
Business Address: 10211 Ravenwood View Ln, Houston, TX 77075, United States
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT-05:00) Eastern Daylight Time